ProPay

What You Should Know

ProPay's product offering is targeted at businesses that don’t need to accept the bulk of their payments at a physical location. While they don’t support in-store terminals, you can accept payments through your mobile device using the ProPay app, a virtual terminal, or integrate your software directly into ProPay’s Payment APIs. ProPay has multiple branded products and services for both small merchants and large enterprises, which are detailed below.

Merchant Accounts

ProPay offers instant merchant accounts to small businesses (see their rates and fees in the Pricing section). If your company has over $3000/mo in card transaction, you may have some negotiating power and could be able to knock down their prices if you speak directly with their sales department.

ProPay Prepaid Debit Mastercard

With each merchant account, ProPay provides you with a Prepaid Debit MasterCard that is linked directly to your ProPay account so you don't have to transfer funds between accounts to access your hard earned cash. It works just like a normal debit card, and you can even stamp your own brand on it. 

International Payments

Accept international payments in over 180 currencies, and make commission payments in over 35 countries in the international currency of your choice.

ProFac

ProPay’s bread and butter is supporting payment facilitators. A payment facilitator, or PayFac, is an organization that offers merchant services to affiliates, distributors, or partners all under the PayFac’s single merchant account. This is also known as a merchant aggregator. ProFac is ProPay’s payment facilitator program, and is ideal for companies that offer SaaS platforms, online marketplaces, or anything else that requires you to aggregate the transactions of your partners. A great example of this business model is Mary Kay. PayFac has three different tiers.

• Quickstart - Ideal for SaaS or software providers that need instant boarding of sub-merchants, split payment capabilities, and low liability, but depend on ProPay for underwriting and customer service

• ProFac Silver - Best for SaaS or software providers that need referral capabilities with application flexibility, where customer service is shared by your company and ProPay, and underwriting is performed fully by ProPay (ProPay is open to a hybrid approach that utilizes your companies resource to expedite the process) 

• ProFac Gold - Made for larger companies that want to utilize ProPay’s APIs and operate as a fully registered payment facilitator

Regardless of the tier, ProPay will have a consultative session with your business to learn how they can best partner with you. ProPay specifically supports:

• Accounting and invoicing platforms
• Event registration platforms
• Field Force enablement systems
• Government and Utility billing systems
• Mobile app developers
• Tablet-based POS systems
• Ticketing

SplitPay

SplitPay®  enables your business to split a transaction's proceeds between merchants, affiliates, consultants, partners, distributors, and your entity, automatically depositing funds into the right accounts. By integrating SplitPay into your SaaS platform, website, or back office software, you can customize exactly how your commissions are split, and get paid in real time. This is a huge win for payment facilitators.

SpendBack

SpendBack® is a “Payment Intranet”, that allows distributors, merchants, or affiliates pay for wholesale orders directly from their PayPro account, which means that you won’t be getting charged credit card processing fees for these transactions. 

EnsureBill 

EnsureBill^TM is a card updater service offered by ProPay. Card updater services automatically update a customer’s credit card number or expiration date, which is incredibly useful for reducing credit card declines if your business utilizes recurring payments.

Guardian CyberShield

Guardian CyberShield^SM is ProPay’s fraud prevention and detection tool. Through a combination of device profiling, user identity and behavior analysis, and business rules defined by your company, your customers will be protected against identity and credit card fraud.

ProtectPay

ProtectPay® is ProPay’s tokenization service that protects your customers against fraud. Tokenization encrypts sensitive payment information as tokens, which reduces your PCI compliance risk because no cardholder data is transmitted or stored on your business’ systems.  

ProPay Payments Network

ProPay has a great diagram that visualizes how their products work together.

Accept Payments In-store

Propay doesn't offer traditional card terminals or point of sale equipment, but if you're interested in using ProPay in a brick and mortar, you can use their ProPay JAK^TM or EMV chip mobile card readers on your smartphone or tablet, or their FLASH device that connects to your laptop or desktop.

Check out the Mobile or Virtual Terminal tabs for more information.

Accept Payments from Your Mobile Device

ProPay offers a mobile app and two devices that allow you to accept card transactions from your phone or tablet.

The ProPay App

The ProPay app is an iOS or Android application allows you to easily manage your ProPay account. Highlights include:

• Send text message or email invoices to your customers

• Calculate tips and tax

• Store customer’s cards on file for future purchases

• Transfer capital from one ProPay account to another

• Accept card payments when combined with the JAK reader or EMV chip card reader

ProPay JAK mobile card reader

The ProPay JAK mobile card reader plugs right into to your smartphone or tablet's headphone jack and lets you accept swiped cards and NFC payments, like SamsungPay. 

The ProPay EMV chip card reader 

The ProPay EMV Chip card reader allows you to accept both chip cards and traditional chip cards. You can connect it via Bluetooth to your smartphone or tablet running Android or iOS.

Accept Payments Remotely

If you need to take payments over the phone or with your computer, ProPay has you covered. ProPay's virtual terminal will allow you to accept payments directly from your computer's internet browser or using their USB connected FLASH device.

ProPay FLASH device

The ProPay FLASH device is a card reader that connects to your computer's USB flash reader, giving you the ability to swipe cards whenever you have access to your computer (when it has internet access).

Accept Payments Online or through Your Software

If you have your own custom built website, web app, or mobile application, ProPay has a variety of integrations that enable you to build a seamless payments experience directly into your software. On their Developer Portal, ProPay provides documentation on their APIs and software services available for use, how to get started, and even provides code examples. Let’s dive into ProPay’s digital products.

ProPay API

The ProPay API is an XML or REST based interface allows you to integrate ProPay’s services into your own software solutions. There are two versions of the ProPay API; one that uses their ProtectPay® tokenization platform (see below), and a simpler payment API if you'd prefer to manage your own PCI compliance. Both APIs offers a plethora of features, but can be summarized into these few bullet points:

• Accept credit and debit card payments in multiple currencies

• Process ACH/e-Check transactions

• Onboard users for a ProPay Merchant Account

• Pay commissions and disburse funds to other ProPay accounts

• Use other ProPay services, like SpendBack^®  and SplitPay®

ProtectPay API

ProtectPay® is ProPay’s tokenization service, which will reduce the risk of PCI compliance for your business. It offers both a REST and a SOAP API. At a high level, ProtectPay® offers the following features (in addition to those of the ProPay API):

• Tokenization of card and e-Check data

• Store tokens for future billing

• Enable processing through other gateways and payment processors, like PayVision, Authorize.net, PayflowPro, Cybersource, Orbital/Paymentech and others

ProPay's diagram provides a good visual overview of how tokenization works.

In addition to these APIs, ProtectPay® provides a Hosted Payment Page (HPP), which is a checkout page hosted by ProPay itself. You can even customize the appearance of the HPP, giving you the ability to keep your branding consistent throughout the whole checkout process. Check out the HPP flow below.